Privacy Policy

This Privacy Policy explains how Pandit Ramachandra Guruji ("we", "us", or "our") collects, uses, stores, and protects information gathered from visitors to this website ("the Website"). By using this Website, you agree to the practices described in this policy.

We take the privacy of our visitors seriously. This page is written in plain language so you understand clearly what we do — and what we do not do — with any information you share with us.

1. Information We Collect

Information you provide directly

When you fill out the contact form on this Website, you may share:

• Your full name
• Your phone number
• Your email address
• Your query type (the puja service you are enquiring about)
• Your message or description of your situation

When you contact us via phone call or WhatsApp, you may additionally share birth details (date, time, place of birth) and other personal information relevant to a kundali consultation.

Information collected automatically

When you visit the Website, standard web server logs and analytics tools may collect:

• Your IP address
• Browser type and version
• Device type (mobile, desktop)
• Pages visited and time spent on each page
• Referring website (how you found us)
• Geographic location (city/country level, not precise)

This information is collected through Google Analytics (if active on this website) and standard server logs. It is used only in aggregate to understand how people use the Website — not to identify individual visitors.

2. How We Use Your Information

Information you share through the contact form or directly via call/WhatsApp is used exclusively to:

• Respond to your enquiry about puja services or kundali consultation
• Provide the free kundali review you requested
• Confirm bookings and share preparation details for your puja
• Send you information directly relevant to your booking or enquiry

We do not use your information for unsolicited marketing, bulk messaging, or promotional communications unrelated to your specific enquiry.

3. Birth Details and Kundali Information

For the purpose of kundali (birth chart) consultation, you may share your date, time, and place of birth — as well as your gotra (family lineage). This information is used solely by Pandit Ramachandra Guruji to review your birth chart and provide guidance. It is not stored in any database, shared with third parties, or used for any purpose other than the consultation you requested.

4. Information Sharing

We do not sell, rent, trade, or share your personal information with any third party, except in the following limited circumstances:

• Legal requirement: If required by applicable law or a valid government order.
• Service providers: We may use third-party tools such as Google Analytics (website analytics) and WhatsApp Business (communication). These tools have their own privacy policies. We do not share your personal data with these providers beyond what the normal functioning of these tools involves.

5. Cookies

This Website may use cookies — small text files stored in your browser — for the following purposes:

• Analytics cookies: From Google Analytics, to understand website usage in aggregate.
• Functional cookies: To remember your preferences during a session.

You can disable cookies through your browser settings. Disabling cookies will not prevent you from using the Website, but some features may behave differently.

6. Data Retention

Information shared through the contact form is retained only as long as needed to complete your enquiry and booking. Once your booking is completed and the puja is performed, your personal data is not actively retained in any system. Phone and WhatsApp communication records may be retained in those respective platforms according to their own policies.

7. Your Rights

You have the right to:

• Request a copy of the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information from our records
• Withdraw consent to data use at any time

To exercise any of these rights, contact us directly at the details below.

8. Third-Party Links

This Website may contain links to external websites — for example, Google Maps for directions, or social media profiles. We are not responsible for the privacy practices or content of those external sites. We encourage you to read the privacy policies of any site you visit.

9. Security

We take reasonable precautions to protect information shared through this Website. However, no method of data transmission or storage is completely secure. We cannot guarantee absolute security of information transmitted to or from this Website.

10. Children's Privacy

This Website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us and we will remove it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the Website after changes are posted constitutes acceptance of the updated policy.

12. Governing Law

This Privacy Policy is governed by the laws of India, including applicable provisions of the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.